At this year’s Web Summit Rio, the subject on everyone’s lips was the same: artificial intelligence. Countless entrepreneurs, innovators, and experts discussed the possibilities, limitations, and risks of AI, often exploring whether we should be optimistic about the new technology opportunities, or fearful.
During a panel at Web Summit Rio on that very topic, Sarah Al-Hussaini, co-founder and COO at AI customer support company Ultimate, said that both suppositions may be true. “[AI is the] future in the sense that I 100-percent believe that the majority of customer support will be provided by AI in the future. It will be instant, fun, easy, empowering, and efficient,” she said. “The fear is that it’s happening very quickly.”
Also taking part in the conference, moderated by The Brazilian Report‘s Gustavo Ribeiro, was Aline Oliveira, co-founder of financial platform Traive. “Eventually, I think what makes people afraid is also what can be solved,” she said.
Founded in 2009, Web Summit was held in Dublin until 2016, when it moved to Lisbon. The event helped turn the Portuguese capital into a European tech hub and “wants to do the same for Rio de Janeiro,” Artur Pereira, Web Summit’s country manager in Brazil, told our Deputy Editor Fabiane Ziolla Menezes.
The Brazilian Report moderated another four panels at Web Summit Rio:
- How AI is going to give scale to your organization. With Bruno Guicardi, co-founder at CI&T, Alex Winetzki, founder & CEO at Woopi, and The Brazilian Report’s Deputy Editor Fabiane Ziolla Menezes. Watch here.
- How UFC fought its way to the top. Fred Santarpia, president of Endeavor Streaming, MMA fighter Amanda Ribas, Brazil UFC senior VP Eduardo Galetti, and The Brazilian Report’s Deputy Editor Euan Marshall.
- Can LatAm challenge Silicon Valley? Rodrigo Maroja, co-founder & COO of Daki, Ludmila Pontremolez, co-founder and CTO of Zippi, Brian Requarth, co-founder of Latitud, and Gustavo Ribeiro, founder and editor-in-chief of The Brazilian Report.
- Teqball. The next breakout Olympic sport? With Victor Huszar, co-founder of Teqball, Natália Guitler, Teqball world champion, and The Brazilian Report’s Euan Marshall. Watch here.
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