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Podcast Nov 28, 2018

Explaining Brazil #39: Were you scammed during Brazil’s Black Friday?

This week’s podcast, Were you scammed during Brazil’s Black Friday?, was supported by Voom, an Airbus company. Voom is an on-demand helicopter booking platform that allows its passengers to fly between nine different helipads in the city of São Paulo from Monday to Saturday for less than BRL 500.

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Were you scammed during Brazil’s Black Friday?

Despite persistently high levels of unemployment and a loss of purchasing power for many social segments, Brazilians topped BRL 2.1 billion in purchases during Brazil’s Black Friday—26 percent more than in 2017. However, gripes from customers also went way up. Between Friday, November 23, and Saturday, November 24, 12,000 complaints were registered by Brazilian customer protection services.

To discuss the successes and shortcomings of the Brazilian version of the consumerism fest that is Black Friday, we spoke to Nilton Kleina, editor at Tecmundo, one of Brazil’s main tech news websites.

What are the biggest scams out there, and how to avoid them? Also, Nilton gives us some tips on how to avoid being hacked when shopping online in Brazil. And, of course, he lets us in on the secrets for finding the best discounts all year round.

On this podcast

Gustavo Ribeiro jornalista vejaGustavo Ribeiro has extensive experience covering Brazilian politics. His work has been featured across Brazilian and French media outlets, including Veja, Época, Folha de São Paulo, Médiapart and Radio France Internationale. He is the recipient of multiple awards, including the Abril Prize for outstanding political journalism. He holds a master’s degree in Political Science and Latin American studies from Panthéon-Sorbonne University in Paris.

nilton kleina tecmundoNilton Kleina is a journalist who has worked at Tecmundo, one of Brazil’s main tech news websites, since 2011. He holds a Master’s degree in Communications from the Federal University of Paraná.

diogo a rodriguez brjournalistThis podcast was produced by Diogo Rodriguez. He is a journalist and social scientist. He has contributed to publications such as Folha de S. Paulo, Estado de S. Paulo, Trip, Vida Simples, Galileu, Mundo Estranho, Exame, and Vice, among others. He is currently pursuing a master’s degree in political science at the Pontifical Catholic University of São Paulo.


This week’s podcast was supported by Voom, an Airbus company. Voom is an on-demand helicopter booking platform that allows its passengers to fly between nine different helipads in the city of São Paulo from Monday to Saturday for less than BRL 500.

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