Merchants’ acceptance of Brazil’s instant payment system PIX is growing and forcing competitors to adapt. Meanwhile, online shoppers’ use of debit cards — which never really took hold in the country — dropped 20.4 percent in 2022, with credit card offers in the country looking close to their peak.
State of play. The digital experience of PIX — adopted by Brazilians from all social strata at an astounding pace — is getting better than the in-person experience, which makes e-commerce a more challenging payment battleground.
By the numbers. Brazil’s card industry reached a record financial volume of BRL 3.31 trillion (USD 641 billion) in 2022, up 24.6 percent annually, according to industry association Abecs. Online purchases accounted for roughly 20 percent of this amount, with credit cards representing 97 percent of volume.
Yes, but … This same phenomenon did not help debit cards. The total volume of debit card payments grew only 7.4 percent in 2022 (to BRL 992.4 billion) and fell 20.6 percent when considering e-commerce alone.
How it happened. The rise in the use of debit cards for online purchases occurred in 2020, mainly due to the Covid pandemic more than anything else.
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